Mail order regulations in Switzerland
What do mail order companies need to know?

VAT in mail order

Since January 1st, 2019 there is a new shipping regulation regarding VAT. This means that foreign companies active in mail order are treated the same as companies based in Switzerland.

With this  form  you can register for mail order.

Questions & answers on the mail order regulation

VAT obligation in mail order

With the partial revision of the Value Added Tax Act, foreign companies active in the mail order business are to be put on an equal footing with companies based in Switzerland. The previous unequal treatment results from the fact that no value-added tax is levied on imported goods for reasons of economy of collection if the tax amount is five francs or less (so-called small consignments). In addition, the delivery of goods is not subject to domestic VAT  (domestic tax) 1 . The buyer of the goods can thus obtain small consignments from abroad without being charged VAT, whereas the same consignment is subject to domestic tax when purchased from a domestic mail-order company or retailer entered in the VAT register.

What was the legal situation up to the end of 2018 and what will the legal situation be from 2019 for mail order companies with annual sales of less than CHF 100,000 from small consignments?

If the VAT on a value of goods is less than five francs, no import tax is levied. In this example, the goods were purchased abroad by the buyer and imported into Switzerland.

What is the new legal situation from January 1, 2019 for annual sales of at least CHF 100,000 from small consignments?

If a (domestic or foreign) mail-order company generates sales of at least 100,000 francs per year from small consignments that it transports or sends from abroad to Switzerland, apply  his deliveries 2  as domestic deliveries. As a result, he or she becomes subject to VAT in Switzerland and must be entered in the VAT register. The tax liability arises when the turnover limit of 100,000 francs is reached (see Checking the tax liability ). The turnover limit is calculated from the fees paid by the buyer to the mail order company.

From the entry in the VAT register due to the mail-order regulation, not only small consignments from the mail-order company are considered domestic deliveries, but also all other consignments for which the import tax amount is more than five francs.  As a result, in the case of a taxable mail-order company, all shipments to Germany are subject to domestic tax 3 .

Even under the mail order regulation, no import tax is levied on small consignments.


1  The Swiss national territory, the Principality of Liechtenstein and the German municipality of Büsingen are considered inland. If Switzerland is mentioned below, this is done for reasons of better readability; This means the country in terms of value added tax.

2  In addition to dispatch deliveries, transport deliveries are also relevant, but not pick-up deliveries. This means that deliveries trigger tax liability where the supplier himself or a third party on his or her behalf carries out the transport to the buyer or to a place specified by the buyer in Switzerland takes over.

3  In addition to said deliveries, all other taxable domestic services are also subject to domestic tax.

How to check VAT liability?

Anyone who achieves sales of at least 100,000 francs from small consignments in 2018 and if it can be assumed that such deliveries will also be made in the twelve months from January 1, 2019, will be subject to mandatory tax from January 1, 2019 and must register in the VAT – Get registered.

If items from abroad are only delivered to Germany after January 1, 2019, which are exempt from import tax due to the low tax amount, the place of delivery is considered to be abroad until the end of the month in which the service provider has reached the turnover limit of 100,000 francs from such deliveries (Art. 4a para. 1 VAT). From the following month, the place of delivery for all deliveries by the mail order company from abroad to Germany is deemed to be in Germany (Art. 4a para. 2 VAT). He or she must then be entered in the VAT register and import the goods in their own name.

If the turnover falls below the CHF 100,000 limit at a later date and the Federal Tax Administration (ESTV) is not reported, it is assumed that the mail-order company is voluntarily subject to VAT (Art. 4a para. 3 and 4 VAT Regulations; see procedure).

How to register as a VAT payer?

If a domestic or foreign mail-order company meets the requirements for tax liability, he or she must register independently with the FTA. The foreign mail order company must have a tax representative with a place of residence or place of business in Germany (Art. 67 para. 1 VAT). In addition, security must be provided in the form of an unlimited joint and several guarantee from a bank domiciled in Switzerland or a cash deposit. Information on this can be found under VAT registration .

What is the procedure for a mail order company entered in the VAT register?

The mail-order company entered in the VAT register owes Swiss VAT on all deliveries to buyers in Switzerland  (domestic tax) 4 .  Domestic tax is therefore due on both small consignments and consignments subject to import tax. In return, the taxable mail-order company can deduct the import tax from the beginning of the tax liability (they are considered importers) and also all other input taxes incurred as part of their entrepreneurial activities that entitle them to deduct input tax.

What is the procedure for voluntary tax liability in accordance with the “Declaration of subjection abroad”?

By means of a “declaration of subjection abroad”, mail-order companies can voluntarily become subject to tax before the turnover limit decisive for tax liability is reached or before the mail-order regulations come into force. This makes it easier for you to plan the changeover. In this procedure, the mail-order company (entered in the VAT register) is considered the importer and can also claim the import tax as input tax. The delivery to the domestic buyer is then considered a domestic delivery (analogous procedure to the mail order regulation, but see the next paragraph). The application of the “declaration of subjection abroad” can also make sense if the turnover achieved with small consignments is close to the turnover limit of 100  000 francs moved. The subordination maintains continuity in terms of process and tax liability. For more information see

As soon as taxpayers who are already in possession of the “declaration of subjection abroad” meet the requirements of the mail order regulation (Art. 7 para. 3 let. b VAT Act), you no longer have the option of waiving the application of the “declaration of subjection abroad” in individual cases (Art. 7 para. 3 let. a VAT Act), ie they have to apply them to all deliveries and are therefore regarded as importers of the items.

What is the procedure for companies that are already subject to VAT and also provide shipping or transport services?

If a domestic or foreign company is entered in the VAT register due to other domestic services and this company also provides transport or shipping deliveries with small consignments from abroad to Germany, these small consignments are still foreign sales (except for companies with an approved « Declaration of subordination abroad”; see the above). Deliveries from this company also only become domestic deliveries when the limit of 100,000 francs per year from such deliveries (small consignments) is reached.

It should be noted that the net tax rate method of taxable persons based on  items  7 paragraph  3  VAT  (Declaration of subordination abroad / mail order regulation) make deliveries domestically, cannot be selected ( Art.  77 para.  2  VAT ).


4  If the mail-order companies entered in the VAT register provide other domestic services (services and/or deliveries with a domestic place of performance; Art.  7 and 8 MWSTG ), these services are also subject to domestic tax.

A taxable mail-order company makes domestic deliveries through the sale of items that he or she sends or transports from abroad into the country, provided that it costs at least CHF 100  000 turnover achieved from small consignments. He will invoice his buyer for the domestic tax and must ensure that the buyer is not additionally burdened with the import tax. It is therefore the responsibility of the mail-order company to provide the customs declarant 5 with the information required for the customs declaration, so that the customs declarant can see that the mail-order company is entered in the VAT register.

If, when importing goods with an import tax amount of more than five francs, it is not apparent that the sender is entered in the VAT register due to the mail order regulation (or due to a “declaration of subjection abroad”), this can lead to that the purchaser of the goods is charged the import tax by the customs declarant. This risk must be countered above all in postal traffic, because in this case the sender and the customs declarant (Swiss Post) have no express contractual relationship with each other. However, attention must also be paid to this problem in other types of transport (e.g. courier transport).

To ensure that the import tax is not charged to the purchaser of the goods, the following points must be observed and are the responsibility of the taxable mail order company:

  1. The taxable mail order company is responsible for the correct processing and passing on of the tax  or the customs declarant is responsible.
  2. If the buyer of the goods is charged both the domestic and the import tax due to incorrect processing and transfer, neither the FTA nor the  Federal Office of Customs and Border Security (BAZG) refund the tax, since the domestic and import taxes are due.
  3. In such cases, however, the mail-order company entered in the VAT register can claim the import tax as input tax, even if the buyer is listed as an importer on the assessment notice (item 1.6.3 of VAT Info 09 input tax deduction and input tax corrections). The mail-order company must be in possession of the assessment decision and must have paid the import tax. The processing and repayment of the import tax already paid by the buyer are issues of a private law nature and are to be settled between the buyer, the customs declarant and the mail order company.

For correct processing, please also note the information from Swiss Post under the following link

How do you get on the list of mail order companies subject to VAT?

On its website, the FTA provides a list of the companies entered in the VAT register as mail order companies. As a rule, inclusion on this list takes place via registration as a taxpayer. If this is not the case in an individual case, the mail-order company must contact the FTA without being asked and request admission. Appearance on this list is important for the mail order company. This list enables the companies entrusted with customs clearance to decide whether the import tax is to be charged to the recipient of a parcel or to the taxable mail-order company. The list can be made available to the persons entrusted with the customs declaration as an XML file.

How to mark the shipments? (mainly applies to postal traffic)

The package must be clearly marked so that it is clear whether the import tax has to be charged to the mail order company or the recipient. The name and VAT number of the mail order company must be stated on the address label. In addition, a VAT-compliant invoice or a pro forma invoice ( Art. 26 MWSTG ) with proof of the domestic tax must be attached to the parcel.

The customs declarant must know the name, address 6 and VAT number of the mail order company. The mail-order company must send this information to the customs declarant with the VAT-compliant invoice to the buyer or a pro forma invoice.

CN 22/23 Postal items must have an additional address label (name and VAT number of the mail-order company) attached. A VAT-compliant invoice (VAT openly shown) or a pro forma invoice must be attached to the package.

What is to be observed with customs clearance instructions (mainly applies to courier traffic)?

When a mail-order company issues a shipping order, the courier/forwarding company must be informed that the mail-order regulations apply or this information is to be obtained from the persons entrusted with the customs declaration.


5  For the person in charge of the customs declaration (in short: customs declarant) see Art. 26 of the Customs Act of 18  March 2005 ( SR  631.0 ).

6  If the billing address differs from the address of the mail order company according to the VAT register, both addresses must be given on the invoice to the buyer.

How to open a ZAZ account?

With the opening of an account in the centralized billing procedure of the Federal Office for Customs and Border Security (so-called ZAZ account), processing for the taxable mail-order company is made even easier. This method has the advantage that the import tax from the  BAZG is billed directly to the consignor and not to the customs declarant. The assessment decisions are listed daily in the bordereau of the taxes. The account holder receives the compilation with the associated investment decisions in the form of a digitally signed file. He can pick them up online. The corresponding invoice must be paid within sixty days. Information on this can be found on the BAZG website .

Can shipments be combined?  (does not apply to postal services 7 )

A further simplification consists in combining several shipments for various recipients on a single customs declaration. Instead of many individual customs declarations, all consignments combined in this way can be declared with one collective customs declaration. For example, if a hundred different DVDs are sent to a hundred domestic buyers at the same time, these shipments can be treated as a single shipment, which massively reduces the customs clearance effort for the mail order company and possibly also the corresponding costs. This provides more detailed information  BAZG.


7  The collective customs declaration cannot be used in postal traffic according to the UPU (Universal Postal Agreement).

https://www.estv.admin.ch/estv/de/home/mehrwertsteuer/mwst-steuerpflicht/mwst-versandhandel.html

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